EA Dollar Store

Help center

Need more help?
Join the community or contact support on QQ, WeChat or Telegram. You can also use Support chat at the bottom right.
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How is the store priced?

Every EA is priced at 2–20 USDT. Check the product and checkout pages for the exact amount. New orders use USDT; historical CNY orders keep their original amounts. Verify your order total, network and recipient address before transferring.

Buying & downloads

How do I buy an EA?
Choose Buy now on the product page, select USDT or QQ-assisted payment and create an order. Follow the payment instructions, then submit your payment for review. The download becomes available after an administrator verifies the payment against your order number.
Which payment methods are supported?
New orders support USDT transfers on the networks configured at checkout (TRC20 / BEP20), or payment arranged with QQ support after creating an order. Historical Alipay and WeChat orders remain accessible. For either current method, submit the payment for review; downloads unlock after an administrator confirms receipt.
When can I download my purchase?
Downloads unlock after payment verification. Timing depends on the payment network and support hours; no fixed processing time is promised. Do not place duplicate orders. Check My orders and Notifications, or contact support with your order number if there is a delay.
What if a download link does not open?
Some products are delivered through third-party storage such as Google Drive or a file-sharing service. Contact support on QQ, WeChat or Telegram (listed in the footer and under Join group) if a link fails; we will check with the seller and help restore access.
What if I reach the download limit?
Paid orders allow repeat downloads. If you change devices or lose a file, download it again from your order. Once the limit is reached, contact support with your order number; an administrator can review and reset it.
Where can I find a file extraction password?
Open the corresponding purchase under My account → My orders. Any extraction password or additional delivery instructions will be provided through the order and support process.

Refunds & support

Can I get a refund?
Downloaded digital files generally cannot be refunded. Refund requests may be considered if a download stays unavailable and the seller does not respond, the product materially differs from its description, or the order is within seven days and has not been downloaded or opened. Contact support for an order-specific review and consult the Refund policy.
What if the product differs from its description?
Describe the issue in a review and contact support with your order number. We will check with the seller and arrange a refund or replacement if the issue is confirmed.
How do I review a purchase?
Use the Reviews section on the product page after payment. You can submit a rating from one to five stars and a written review. Reviews cannot currently be edited after submission, so check your text before publishing.

EA setup

How do I install an EA in MT4 or MT5?
Extract the downloaded ZIP. In MT4/MT5, select File → Open Data Folder → MQL4 or MQL5 → Experts. Copy the .ex4 or .ex5 file there, restart the terminal, then drag the EA from Navigator onto its chart. Follow the seller’s included README for product-specific instructions.
What setup does an EA need?
Check the product’s capital, leverage and platform requirements. A continuously running VPS and suitable broker execution conditions can help with operation. Review the EA’s trading hours, holiday filters and risk settings before use.
Why is my EA not placing trades?
Check that automated trading and the EA’s trading permissions are enabled, the current time is within its configured schedule, enough margin is available, and its entry conditions are met. Start with the Experts and Journal logs in MT4/MT5.
How should I choose a VPS?
The VPS page is being prepared. Compare server location, measured latency to your broker’s trading server, uptime and price. A nearby data center may reduce latency; measure the connection for your own setup.

Referrals

How do I join the referral program?
Open My account → Referrals and copy your personal link. When an eligible new user registers through it and completes their first paid purchase, 30% of that order is recorded as referral earnings available for withdrawal under the program rules.
When can I withdraw referral earnings?
Use the withdrawal controls on your Referrals page once the balance meets the stated minimum. USDT and historical CNY balances are recorded separately. An administrator reviews the request and arranges payment; submitting a request does not mean funds have been sent.
Is the commission rate fixed?
The current referral rate is 30%. Any future changes will follow the program terms displayed in your account.

Selling on the store

How do I apply to become a seller?
Submit the creator application. After approval, you can submit your own EA or indicator from the creator area. Listings must be reviewed before publication.
What share does a seller receive?
The seller receives 70% of an eligible order. The remaining 30% covers the platform share, including operating costs and any referral commission. When a referrer is involved, their commission comes from the platform share rather than reducing the seller’s 70%.
How are listings reviewed?
Review checks the accuracy of the description, the delivery link, rights to distribute the product, and potential malicious code. You will receive the result through site notifications.
Can I update a published product?
Contact an administrator to update a published listing, including its version, description and delivery details.

Account & security

What if I forget my password?
Self-service password recovery is not available yet. Contact support on QQ, WeChat or Telegram (listed in the footer and under Join group) and provide your registered email. Support will verify your identity before helping reset access.
Can an account be suspended?
Accounts may be suspended for confirmed rule violations such as fraudulent orders, unauthorized listings, attacks on the platform or suspected fraud. See the Terms of service for the applicable rules.
Where can I see my purchase history?
Open My account → My orders to see order numbers, amounts, status and payment times. Open a paid order to access its available delivery files.