The platform takes user privacy seriously. This policy explains how we collect, use and protect user information.
1. Information we collect
- Account information: email address, username and a cryptographic password hash.
- Order information: purchase records, order amounts and payment methods.
- Access logs: IP address, browser type and access time, used only for security auditing.
2. Information we do not collect
- We do not collect bank card numbers, passwords, CVVs or other payment credentials. Payments are processed through third-party gateways.
- We do not collect MT4/MT5 account passwords, API keys or other trading credentials.
- We do not collect real-name identity information; there is no domestic KYC process.
3. How we use information
We use your information only for the following purposes:
- Providing purchasing, downloading and customer support services.
- Sending order status and product update notifications.
- Preventing fraud and abuse, such as bulk registrations from the same IP address.
4. Information sharing
We do not sell, rent or exchange your personal information with third parties, except:
- With your explicit consent.
- In response to a valid legal subpoena from the relevant authorities.
- When sharing with a payment gateway, such as ZPay or the TRON network, is necessary to complete a payment.
5. Data security
- Passwords are stored as one-way bcrypt hashes. Platform staff cannot view your password in plaintext.
- The database uses SSL encryption in transit and encryption at rest.
- All pages require HTTPS encryption.
6. Your rights
You have the right to:
- View and update your account information at any time.
- Request account deletion by contacting support.
- Export your order and referral commission records.
7. Cookies
The platform uses only necessary session cookies to keep you signed in. We do not use third-party tracking cookies or advertising cookies.
8. Policy changes
If this policy changes materially, we will notify you in advance through an on-site notification or email. Continuing to use the services constitutes acceptance of the changes.